These terms are the agreement between you and GroAI Ltd, a company registered in England and Wales (company number 15465553), whose registered office is at 128 City Road, London, EC1V 2NX ("GroAI", "we", "us"). GroAI runs The Growth Rooms and takes payment for it. By creating an account or buying a room, you accept these terms.
What The Growth Rooms is
The Growth Rooms is an online training platform for coaches. Content is organised into rooms. Each room contains modules, video lessons and templates. New rooms open over time and are purchased separately. Buying one room does not entitle you to future rooms.
Early access
Registering for early access is free. You create an account, and we take no payment and no card details when you do. Registering puts you on the list to join Room One when it opens, Wednesday 16 September at 12pm UK time, and we will email you when it does.
Registering does not buy anything or commit you to anything. Your subscription only starts if you choose to join a room and complete payment, and the subscription terms below apply from then.
Your account
- You must be 18 or over.
- Give us accurate details and keep your password to yourself. Your account is for you alone: one person, one login.
- You are responsible for what happens under your account. Tell us straight away if you think someone else has access.
Subscription and payment
Each room is a monthly subscription, charged in pounds sterling and taken securely by Stripe. You see the price before you pay.
- Access starts straight away. The room unlocks as soon as your first payment goes through.
- It renews every month on the date you joined, at the price you signed up at, until you cancel.
- We will give you at least 30 days' notice by email before we change the price of a subscription you already have.
- If a payment fails, we may pause your access until it is paid.
Cancelling
You can cancel at any time by emailing team@groai.co.uk. Cancelling stops your next payment. You keep access until the end of the month you have already paid for, and then it ends.
Agreeing before you pay
Before you pay, you tick a box that says: “I agree to the Terms of Service, including the payment terms.” The payment terms are this section and the sections on subscription, cancelling and refunds. By ticking the box, you confirm that:
- you have read and understood these terms, and you agree to them;
- you are asking for access to the room straight away;
- you understand that, because you get the content immediately, you lose the 14-day right to cancel that normally applies when you buy online; and
- you understand that payments are not refundable.
We keep a record of when you ticked the box and which version of these terms applied.
No refunds
The rooms are digital content, and you get access the moment you pay. Because you asked for that access before paying, payments are not refundable. This includes your first month, part of a month, and any month you don't use.
If you dispute a payment with your bank or card provider after you have had access, we may suspend your account while it is looked into.
None of this takes away your legal rights if content is faulty or not as described. If that happens, tell us at team@groai.co.uk and we will put it right.
What you can do with the content
When you buy a room you get a personal, non-transferable licence to use its content for your own learning and your own coaching business. That means:
- You can use the templates, forms and frameworks with your own clients, in your own business.
- You cannot share your login, redistribute the videos or lesson material, resell the templates, or use the content to build a competing product.
All content, branding and materials on the platform remain our intellectual property or that of our licensors.
What you post in the community
The community, posts, comments and your profile are yours. You keep ownership of what you post. You give us permission to host, show and store it so the platform can work, and to show it to other members. That permission ends when you delete the content or close your account, except where we have to keep a copy by law.
You confirm that what you post is yours to post, and that it does not infringe anyone else's rights.
Community rules
Inside the community, please do not:
- Post anything unlawful, abusive, harassing, hateful, or deliberately misleading.
- Advertise, sell or recruit to other programmes. The invite scheme below is the one exception.
- Share anyone else's personal information, or post private conversations without their agreement.
- Copy lesson material, templates or recordings out of the platform and share them elsewhere.
- Impersonate anyone, run more than one account, or scrape the platform with automated tools.
We can remove content and suspend accounts that break these rules. We are not obliged to monitor what members post, and we are not responsible for it, but we will act on reports. If you see something that breaks these rules, email team@groai.co.uk.
Invites and commission
Every member gets an invite link. If someone joins on a paid subscription through your link, you earn commission on what they pay, each month they keep paying. The rate in force is shown on your Invites page.
- New members only. Someone who is already a member, or who is rejoining, does not earn commission.
- You cannot refer yourself. No commission is earned on your own subscription.
- You must still be a member. Commission stops on the next invoice if your own membership lapses or your account is suspended.
- Commission is held for a short period, shown on your Invites page, so that disputed payments can be settled first. If a payment is reversed or refunded, the commission on it is reversed too.
- Payouts are made by bank transfer. You must be 18 or over and give us accurate payment details. We may ask you to confirm your identity first.
- We can change the commission rate at any time. A change applies only to members who join after it takes effect: it never changes what you are already owed on members you have already brought in.
- We can withhold or cancel commission we reasonably believe comes from fraud, fake signups, spam, paid advertising that misuses our brand, or any breach of these terms.
If you think content infringes your rights
Email team@groai.co.uk with enough detail for us to find it: what the content is, where it is on the platform, what right of yours it infringes, and confirmation that you are the rights holder or are authorised to act for them. We will review it and remove anything that should not be there. Repeat infringers lose their accounts.
Links to other sites
Lessons and community posts may link to other websites and tools we do not control. We are not responsible for them, and a link is not an endorsement. Check their own terms before you use them.
What we do not promise
The Growth Rooms is education. It is not legal, financial, tax or regulatory advice, and it is not a guarantee of results. Building a coaching business depends on your own work, your market and your decisions. Any figures or examples in the content show what is possible, not what is promised.
Availability and changes
We aim to keep the platform available at all times but do not guarantee uninterrupted access. We may update, improve or replace lesson content within a room. If we ever retire the platform, we will give purchasers reasonable notice.
Ending the agreement
We can suspend or close accounts that break these terms, including account sharing or redistributing content. You can close your account at any time by emailing us.
Liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or fraud. Subject to that, our total liability to you in connection with the platform is limited to the amount you paid us in the 12 months before the claim arose, and we are not liable for loss of profit, loss of business or indirect losses.
General
These terms and our Privacy Policy are the whole agreement between us. If any part is found unenforceable, the rest still applies. These terms are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts, and nothing here takes away the protection of your local consumer law.
Contact
GroAI Ltd, a company registered in England and Wales (company number 15465553). Registered office: 128 City Road, London, EC1V 2NX. Email: team@groai.co.uk.